Unplanned cancellations continue to plague GGT

Well that was fast.

Not even one day after permanently eliminating four morning commuter bus departures to prevent unplanned cancellations, Golden Gate Transit (GGT) had three unplanned cancellations, all on Novato’s Route 54. It amounted to a 30 percent reduction in service on a popular and necessary route, forcing some riders to stand for the almost 90 minute trip.

Wait, catch me up – what’s going on?

Ever since releasing their newest schedule, GGT has been cancelling departures on a number of commuter routes. It claims this is because of higher-than-expected driver attrition, but the agency’s drivers were apparently aware of the problem even before the new schedule was released. Rather than create a schedule that fits the driver pool available, GGT planned for the unscheduled cancellations.

The next driver class, which will graduate in September, are supposed to alleviate the pain. In the interim, GGT created scheduled cancellations on routes 4, 24, and 54. These scheduled cancellations, which went into effect today, were meant to put a stop to the uncertainty by right-sizing the number of departures to the number of typically available drivers.

Despite scheduling cancellations, the GGT’s online schedules haven’t changed. One presumes they’re also still on Google Maps. I don’t doubt this is confusing and frustrating new riders.

But it didn’t work?

Apparently not. With four scheduled cancellations and three unscheduled cancellations, GGT was apparently down seven drivers – far more than normal. Before this, GGT would only cancel up to three departures per day. This is unprecedented.

Consistent commuter bus schedules are vital to maintaining a one- or no-car household. By cancelling routes, GGT is forcing hundreds of families to reevaluate whether this service is reliable enough to use for a regular commute. It must, must staunch the bleeding now, before it does even more damage to itself. GGT worked hard for decades to build a reputation for reliability, and now it’s burning it down for no reason other than its own negligence.

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About David Edmondson
A native Marinite working in Washington, DC, I am fascinated by how one might apply smart-growth and urbanist thinking to the low-density towns of my home.

6 Responses to Unplanned cancellations continue to plague GGT

  1. SFtoRosa says:

    KRON4 is reporting a possible GGT/GGF strike.

    • I would have mentioned it, but the coalition that’s talking about it apparently doesn’t include the drivers. It does include mechanics. Drivers may be declaring “sick” days in support, but as far as I’ve read the strike isn’t about them.

  2. Pingback: Today’s Headlines | Streetsblog San Francisco

  3. My friend works at GGT and reports it is horribly, even fraudulently run. We should all call on higher leaders for their oversight.

  4. Andrew Lampitt says:

    I tweeted: Today #24 southbound, #missingbus 6.45am – 7.15am from San Anselmo; #24 northbound breakdown at Lucky Drive; #25 7pm from Larkspur Terminal was not there

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